Two types of information may be collected, information that you knowingly provide us (called personally identifiable information), and information that is obtained from your visit to this website or in person, but is not directly associated with you (called non-personally identifiable information).
Personally identifiable information may include information that you provide to us by requesting information, when registering for special offers or programs or when you purchase products online. This may include your name, address (including billing and shipping addresses), telephone number, e-mail address, organization, city, state and ZIP code. We may use this information, to process and orders and for development of your website, to contact you about the status of your order, to contact you with answers to your questions, or to provide information about new and exciting products, services, promotions and corporate-related information. We may use mailings, telephone calls and e-mail to contact you.
For those customers who purchase products from us online, additional personally identifiable information such as credit card information will be collected. This information is collected in order to process your order.
For those customers who register for special e-mail offerings, we may use the ZIP code you provided to e-mail special offers that apply only to your area.
We are committed to the protection of the privacy of our customers and visitors. While in the checkout process of our online store, we make use of 128 bit encryption via digital IDs provided and certified by VeriSign, Inc. These IDs enable our commerce site to conduct authenticated, strongly encrypted online commerce. Customers can submit credit card numbers or other personal information to our site with the assurance that they are doing business with us (not an impostor's "spoof" of our site) and that the information which they are sending to us cannot be intercepted or decrypted by anyone else.
If you have registered with us, you may unsubscribe, by visiting the e-mail unsubscribe page or click on the links available at the bottom of any of these special offer e-mails. You may also request the removal of your information by contacting us via e-mail. If you wish to receive more personalized information from Fischer Software or change anything about your profile such as your interests or e-mail format, please click on the links available at the bottom of any of these special offer e-mails.
Non-personally identifiable information is collected without any direct association with you specifically. In the normal course of using FischerSoftwareUSA.com, we may collect information about your habits and usage of our sites.
Our websites may contain technologies known as action tags, Web beacons or 1x1 pixel gifs. These employ a common internet technique used to compile aggregated statistics about the effectiveness of our advertising campaigns, common navigation paths within the sites, types of browsers and platforms that access the sites and the average connection speeds used to connect to the sites. This information is used to enhance the online experience of our customers. These technologies do not use or collect personally identifiable information, such as name or address, and do not link online actions to an identifiable person.
An IP address is a number that is assigned to your computer when you are using the Internet. Web servers automatically identify your computer by its IP address. Fischer Software collects IP addresses for the purposes of system administration, to report aggregated information and to audit the use of our site. If we are required to do so by law, for example, in response to a court order or subpoena, we will provide these IP addresses to the proper authorities.
You may delete these files from your computer at any time. You can set your Web browser to notify you if such information is about to be placed on your computer, and you can choose the option in your Web browser to refuse it. If you refuse the information, you may not be able to make full use of the features on our website.
FischerSoftwareUSA.com does not seek to collect identification information about children under 13 years of age. If we discover such information, we will delete it. Thus, we typically retain no identifiable information about kids. However, if a parent believes his/her child has provided us information, simply call and request that we delete it. In order for us to find the information in our databases, you will need to provide us with the following information which will only be used to search our databases and deliver confirmation to you:
In order to request deletion of identifiable information that Fischer Software may have unintentionally collected about your child, please call (866) 860-6605. Please inform the service agent that you wish to delete your child's information, and supply the service agent with the necessary information as stated above.
Confirmation that information which identifies your child has been deleted will be delivered to you by e-mail, regular mail, or telephone. PLEASE NOTE: Deleting your child's information will likely make it impossible for us to notify you or your child in the event of a recall of a product he or she purchased in violation of our policies. So if your child purchased ANYTHING from us in spite of our efforts to prevent it, you may not wish to delete all information. Instead, you may simply request that we correct the information by correcting the name in our records to your name rather than your child's.
In consideration of young users, it is our intention to adhere to the Better Business Bureau's "Children Advertising Review Unit" (CARU) guidelines, including its guidelines on advertising. When you communicate with Fischer Software, we make every effort to ensure your privacy and safety. As an added precaution, however, we still encourage parents to monitor their child's use of the Internet, and to help us protect their privacy by reminding them never to exchange personal information with this or any other website without the assistance or express written permission of a parent or other responsible adult.
Fischer Software will not condition a user's access or participation in an activity on giving out more personal information than what is considered reasonably necessary for the activity.
From time-to-time, we may request information from you through contests or sweepstakes. Participation in these contests or sweepstakes is completely voluntary and the user has a choice whether or not to participate. Information requested may include contact information (such as name, address and phone number). Contact information gathered from contests and sweepstakes will be used to notify the winners and award prizes. We use a third party to pick the contests and sweepstakes winners (please see the Information sharing and disclosure section for details on third parties). Demographic information such as the user's birthdate may be requested. This is used to validate the age of the contestant when the rules of the contest specify a minimum age requirement. Users who enter the contest may also choose to receive marketing communications from Fischer Software. The user may elect to opt-out of this communication at the bottom of each e-mail or by visiting the Requesting removal of your information section of this policy.
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our web-site for 30 days.
If users have questions or concerns regarding this statement, they should call 866-860-6605
Products or services: If you have questions, suggestions or concerns regarding our products or services, please contact us at: